Terms of Service

1. Acceptance of Terms

By accessing and using the Silt Digital website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Silt Digital provides:

• Digital strategy consulting and planning
• Website design and development
• Brand positioning and digital marketing
• Business growth consultation
• Related digital transformation services

3. Client Responsibilities

3.1 Information Accuracy

Clients must provide accurate, current, and complete information during the service engagement process.

3.2 Timely Feedback

Clients agree to provide timely feedback and approvals as outlined in project timelines to ensure successful completion.

3.3 Content Provision

Clients are responsible for providing all necessary content, materials, and access required for project completion.

4. Our Responsibilities

4.1 Service Quality

We commit to delivering services with professional skill and care, adhering to industry standards and best practices.

4.2 Confidentiality

We maintain strict confidentiality of all client information and business data shared during our engagement.

4.3 Communication

We provide regular project updates and maintain open communication channels throughout the engagement.

5. Payment Terms

5.1 Project Payments

Payment terms are specified in individual project agreements. Typical terms include:

• Initial deposit upon project commencement
• Milestone payments as outlined in project timeline
• Final payment upon project completion

5.2 Late Payments

Late payments may result in project suspension and additional fees as outlined in individual agreements.

6. Intellectual Property

6.1 Client Content

Clients retain ownership of all content, trademarks, and materials provided to us.

6.2 Deliverables

Upon full payment, clients receive ownership rights to custom-developed deliverables as specified in project agreements.

6.3 Our Methods

We retain ownership of our proprietary methods, processes, and general knowledge gained through experience.

7. Project Changes

Changes to project scope, timeline, or requirements may result in additional costs and timeline adjustments. All changes must be agreed upon in writing before implementation.

8. Cancellation Policy

8.1 Client Cancellation

Clients may cancel projects with written notice. Cancellation fees may apply based on work completed and resources committed.

8.2 Our Right to Terminate

We reserve the right to terminate agreements in cases of non-payment, breach of terms, or lack of client cooperation.

9. Limitation of Liability

Silt Digital's liability is limited to the total amount paid for services. We are not liable for indirect, consequential, or punitive damages arising from our services.

10. Website Usage

10.1 Permitted Use

Our website is for informational and business purposes only. Prohibited activities include:

• Unauthorized access or hacking attempts
• Distribution of malware or harmful code
• Violation of intellectual property rights
• Harassment or inappropriate communication

11. Privacy and Data Protection

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

12. Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures.

13. Governing Law

These terms are governed by Finnish law. Any disputes will be resolved through arbitration or Finnish courts.

14. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective upon posting to our website. Continued use of our services constitutes acceptance of modified terms.

15. Contact Information

For questions about these terms, please contact us: